Through this program, you have access to a Personal Health Advocate. Skilled at working with healthcare providers, insurance plans and other health-related organizations, they can help you resolve complex issues and get the right care at the right time. Health Advocate is now available to help you cope with personal, family and work issues.
Connecting to Emotional Support
• You and your family members will receive 6 counseling sessions with a Health Advocate specialist
• Identify emotional and mental health issues and find strategies to cope through support from an expert
• Access more long-term help from a qualified professional, if needed
• Locate the right support resources such as childcare, eldercare and more
• Connect with specialists for help with work/life balance, legal and financial issues
Navigating the Healthcare System
• Get answers to your insurance and claims questions and resolve billing issues
• Find the right in-network doctors, make appointments and transfer medical records
• Make informed decisions about medical conditions and diagnoses
• Find and explore the latest treatment options and arrange second opinions